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  • Our Signature Gifts

    We provide a free gift with every order as a small token of our appreciation ✨

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  • Jewelry Quality

    Every piece is thoughtfully crafted using premium materials to ensure long-lasting beauty, comfort, and timeless elegance.

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Shipping/Order Questions | Order details | product materials | Refund/Return

Frequently Asked Questions

Do you offer international shipping?

Yes! We ship worldwide.

What material is your jewelry made of?

Our jewelry are thoughtfully crafted using high-quality materials to ensure safety, durability and comfort, for everyday wear.

  • Stainless steel: Nickel-free, skin-tested and hypoallergenic.
  • Sterling silver (925): Skin-tested, high-quality silver. Sterling silver pieces are gold-plated (14K or 18K) or Rhodium plated.

Note:

Silver may naturally tarnish over time and can be easily restored with gentle polishing. To preserve the gold plating, avoid contact with water, sweat, perfume, and other chemicals, as these may accelerate fading or wear.

Are international taxes and duties included at checkout?

We wish we could cover all international fees for you! Unfortunately, customs duties, import taxes, and other fees are determined by your country's government and are beyond our control.

Any applicable charges will be your responsibility and are typically collected upon delivery. Thank you for your understanding!

How do I get the packing video?

Just leave a note in the request section at checkout! Please allow 3-5 working days for your video to appear on our TikTok and Instagram.

What if I am not satisfied with my order?

Your satisfaction means everything to us. If your purchase isn't exactly what you were hoping for, we gladly accept returns within 14 days of delivery.

As a small boutique, return shipping costs are the responsibility of the customer. Please note that earrings and sale items are final sale and are not eligible for return.

For full details, please refer to our Refund page. Thank you for choosing Kira Jewelry and for supporting independent businesses.